Terms of Use

1. About these terms

These terms govern your use of the Knight Security website (knightsecurity.uk). By using the site you agree to them. If you do not agree, please do not use it.

Buying goods from us is covered separately by our Terms & Conditions (ordering, payment, delivery, returns and warranty). If the two conflict on an order, the Terms & Conditions apply to that order.

2. A site for the trade

Our products and pricing are intended for installers, integrators and other business customers. By registering you confirm that you are acting for a business or trade purpose and that the information you give is accurate and kept up to date.

3. Trade accounts

• Registration is a request. We may approve, refuse or withdraw an account at our discretion, and trade pricing is shown only to approved, signed-in customers.
• Credit terms are available only to eligible approved accounts after a separate credit decision. A standard trade account does not include credit.
• You are responsible for keeping your password confidential and for everything done through your account. Tell us at once if you suspect misuse.
• One account per business unless we agree otherwise. Accounts cannot be sold or transferred.

4. Products, prices and quotes

• We take care to keep product details, images, stock levels and prices accurate, but errors can happen. We may correct an error and cancel or re-confirm an affected order or quote.
• A quote is an offer valid for the period stated on it, and subject to stock. Prices exclude VAT unless shown otherwise.
• Product information is not a guarantee that a product suits your installation. You are responsible for checking suitability, and for installing and configuring equipment in line with the manufacturer’s instructions and the law.

5. Online assistant

Our online assistant uses artificial intelligence to help you find products and answer questions. It can make mistakes, so check important details such as compatibility, specification and price with our team before you rely on them. It cannot place an order for you without your confirmation. Messages you send are processed as described in our Privacy Policy.

6. Acceptable use

You must not:

• use the site unlawfully, or to send false, misleading or harmful content;
• attempt to gain unauthorised access to the site, other accounts or our systems, or to probe or test their security;
• use bots, scrapers or other automated means to copy catalogue content, pricing or images, or to overload the site, without our written permission;
• abuse promotions, for example by creating several accounts or entries to claim a coupon more than once;
• introduce malware, or interfere with how the site works.

We may suspend or end access if these rules are broken.

7. Intellectual property

The site’s design, text, images, logos and software belong to Knight Security or its licensors. Brand names and manufacturer content, including those of Dahua, Ajax, C-Tec, TP-Link and Texecom, belong to their owners. You may view the site and print pages for your own business use. You may not copy, republish or resell content without our written permission.

8. Links and third-party services

The site links to or uses services run by others, such as payment providers and social networks. We are not responsible for their content or practices, and their own terms and privacy policies apply to them.

9. Availability

We try to keep the site running, but we do not promise it will always be available or error-free. We may change, suspend or withdraw any part of it, for example for maintenance.

10. Our liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

Subject to that, and to the Terms & Conditions for goods you buy, we are not liable for loss of profit, business, revenue or data, or for indirect or consequential loss, arising from your use of the site or from reliance on information on it. Our total liability for any claim arising from use of the site is limited to the amount you paid us in the 12 months before the claim.

11. Privacy

How we handle personal data is explained in our Privacy Policy, which forms part of these terms.

12. Changes to these terms

We may update these terms from time to time. The updated version applies from the date shown at the top. Continuing to use the site after a change means you accept it.

13. Governing law and contact

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, except where the law of your country gives you the right to bring a claim elsewhere.

Questions about these terms: info@knightsecurity.uk, 0161 505 0562, Unit 1C, 116 Broughton Lane, Manchester M7 1UF.